STITCHES: Embroidery Business Insights
Volume 138 / March 24, 2011
Click here to read this and past issues online.
VIDEO

Fashion Finds Day One
Want to show your clients the latest styles available in the ad specialty industry? Stitches Editor Nicole Rollender and Reporter Andy Vantrease have you covered. They identified the newest fashions at The ASI Show New York, and show them off in this episode of Fashion Finds.

Click here to watch the video.


News Video: ASI New York Education Day
In this episode of Counselor PromoGram’s Industry Update video, we cover education day at ASI New York. Check out our interviews with distributor panelists, education session leaders and industry consultants. Plus, what are the best ways to succeed with online social networking? Watch the video to find out.

Click here to check out Industry Update.

What are your decoration and wearables questions? Send them to nrollender@asicentral.com.

Subscribe now to our YouTube videos.


STITCHES MAGAZINE NOW AVAILABLE ONLINE

We are pleased to notify you our new digital edition of Stitches is available for online viewing. We hope you enjoy the interactivity and rich media features of your digital edition of Stitches.

Start reading the issue today!

ASI SHOW NY COVERAGE

How To Succeed With Social Media
If you think you need to devote every waking moment to social media to be successful at it, Jay Wilkinson has news for you. "I will tell you, if you're spending more than 15 minutes a day on social media, you're wasting too much time," said the founder and CEO of Firespring at his session on Education Day at ASI Show New York titled, "Cutting-Edge Social Networking Strategies for Smart Businesses."

Wilkinson touched on a number of relevant topics, including how to use social media sites like Twitter and LinkedIn, as well as how to utilize keywords and search engine optimization. Here are some of his tips:

  • Drive traffic to your website from your social media pages, instead of making your Facebook or LinkedIn page an isolated destination. "It must start with your website," Wilkinson said. "I can't say that clearly and loudly enough. Your website has to have a professional presence."
  • Don't make your social media pages all about you and your products. Drive the conversation with visitors instead of making it me-me-me. "We want to spend time with people who show an interest in us," Wilkinson said. "That's what social media is about, just like life."
  • Separate your LinkedIn friends from your Facebook friends. Keep LinkedIn for your business acquaintances; Facebook, on the other hand, should include the people you genuinely know and like. "If you respect that difference," he said, "you'll be amazed how these tools will work for you."
Capitalize On Inexpensive Online Resources
Don Mennig, ASI's executive director of marketing, led an interactive session on Education Day titled, "Generate Powerful Business Buzz on a Budget." Focusing on social networking and e-mail, he offered tips on getting the most out of both. "Become a social stalker," he said, pointing out that when decorators and distributors look at prospects' pages on Facebook and LinkedIn (the most valuable networking sites, in his opinion), they can turn a cold call into a warm one.

When it comes to posting status updates on Facebook, "Four out of every five posts should be social or informational, not business- or product-driven," Mennig said. It's also a good idea to "Post when most of your friends are online, not when it's convenient for you," he said. Another important piece of advice: "Don't drink and post! If you ever have to think, ‘Is this a good idea?' it's not."

When creating marketing e-mails, Mennig stressed the importance of using a short subject line and including all the vital information in the first paragraph. It's also a good idea to "Check out your spam folder to see what's tagged as spam, and make sure your subject lines don't have that," he said.

Generate Sales Through Effective Networking
Next time you stop at your local pizza parlor, strike up a conversation with the owner about how decorated apparel and promotional products can help grow his or her business. The chat just might lead to a sale. Business coach Rosalie Marcus discussed networking tips like that during her education session in New York.

A veteran distributor with 25 years of experience, Marcus emphasized that new decorators and distributors must begin by attending to the basics: have a credible website, a quality business card with a call to action message and a pithy elevator speech to deliver to potential clients when talking to them the first time about promotional products. Touting the importance of referrals, Marcus encouraged decorators and distributors to see if family, friends and neighbors need decorated apparel or promotional products; asking those people if they can refer you to a potential buyer is wise, too.

Additionally, Marcus advised decorators and distributors to identify thriving local businesses to sell to and discussed the benefit of attending trade shows where face-to-face meetings can lead to business relationships. Noting the importance of having a focused business plan, the industry expert recommended that decorators and distributors join networking groups and partner with non-competitor businesses that can refer clients. Marcus further advised attendees to target top markets – health care, education and the financial sector – and to use contacts they may have in other industries to network into sales. "You never know where your next big order is going to come from," Marcus said.


BUSINESS VIEW: Write a Good E-mail Subject Line

Most decorators today are doing some kind of e-mail marketing – either through direct promotions or e-mail newsletters. But they often don't spend enough time on the one thing that just about every e-mail recipient sees: the subject line. The key is to make people open your e-mail marketing efforts. Here are four tips to make sure that your subject line stops them from just hitting delete:

1. Write the subject line last. "It makes more sense to come back to the subject line after you finish writing the content," says John Arnold, author of E-mail Marketing for Dummies and Web Marketing for Dummies. "Look for the most compelling topic to highlight in your subject line."

2. Give a hint. "A vague subject line is a waste of space," Arnold says. For example, consider a monthly newsletter with the subject line of "BC's Embroidery Shop Newsletter: July 2011." According to Arnold, "This fails to tell the recipients anything about what they'll find when they open the e-mail and offers very little reason to do so. A better approach for a newsletter is, 'BC's Embroidery Shop: See our newest techniques.' "

3. Keep it short and simple. In just three seconds or less, recipients will either open or delete your e-mail, Arnold says. And "with only 30 to 50 characters, including spaces, to create a winning subject line, you must convey your most powerful statement into those few words," he says.

4. Feature a benefit. Compel people to open your e-mail by providing one clear benefit that is found in the e-mail. But, stay away from words like "free" or "guaranteed" because those often get caught by spam filters.


Stay away from stuff.
Yes, you provide decorated apparel to clients, but you should be marketing your services and branding ideas, not just commodity products.

Do your homework. You can't know how to target specific clients and sectors if you don't know what they want and need. Research their buying habits and upcoming events before coming up with creative apparel ideas.

Make a referral plan. Never forget to ask satisfied customers if they know anybody else who could use your services. Even formalize the program to reward them for leads they provide.

 


Stitches Golden Needle Awards Call for Entries
Enter the 2011 Stitches Golden Needle Awards and show off your embroidery and digitizing skills and creativity! Finalists will be selected by a panel of veteran embroiderers and digitizers. Winners will be featured in the November 2011 issue of Stitches and online. So, select the entry category that fits your skills, and show us your talent. Click here to enter.


Promo Man Takes Flight
There's a new superhero in town, and his name is Promo Man. In his YouTube debut, "The Adventures of Promo Man: Promo Man Saves the Day," the dapper caped crusader helps a struggling businesswoman get her business off the ground by showing her how promo products beat prime-time TV, radio and print advertising as the most cost-effective advertising medium available. Along the way, he kicks a little TV butt.



Click here  to watch Promo Man's first video, and feel free to circulate the link.
Click here  to check out Promo Man's website.


Follow Us on Twitter
ASI Education has entered the "Twitter-verse"! Follow our "Tweets" at www.twitter.com/asi_education to be one of the first to learn about ASI Education news, such as ASI Show Keynote presenters, special show events and courses, new webinars and online courses, and more!

Like Us on Facebook 
It's official: ASI Education has a Facebook fan page. When you become a member, you'll connect with us and lots of other decorators, distributors and suppliers who are developing innovative approaches to sales and marketing. You'll get the latest ASI Education news, view our latest webinars and educational videos, read case studies and pick other fans' brains for their most effective strategies to increase your sales – and your bottom lines. Click here to join us now.


SALES QUICK HIT: Rock Out Apparel With Rhinestuds and Nailheads
Garments gain a distinctive rocker or biker edge when embellished with rhinestuds and nailheads. The look, made mainstream at retail, can be easily replicated for promotional apparel. Hot-fix-style rhinestuds and nailheads are readily available and simply applied to a garment with heat and pressure. "Heat must be applied to the top-side of the embellishment in order to activate the glue and to adhere the decoration into place," says Michael Georgevich, operations manager at Colman & Co., a manufacturer of decorating equipment.

Decorators can use a variety of tools for applying studded embellishment. "The variety of ways to accomplish this feat is practically as diverse as the embellishments themselves," Georgevich says. "From the inexpensive hot-iron to the high-end CAMS machine, they all help to place rhinestones, rhinestuds and nailheads onto the final textile." One tool is called the GlitzUp 2-in-1, which includes a vacuum-assisted pickup to grab, heat and place the stud or nailhead in one fluid motion. The CAMS machines offered by ColDesi come in two- and six-head versions for quick production transfers.

The ability to combine rhinestone and rhinestud/nailhead embellishment in your decorating repertoire is useful. (Rhinestones resemble gemstones and sparkle like a crystal with facets. Though rhinestuds also have facets, they are metallic. Nailheads are flat – no facets – and metallic.)

An advantage to rhinestuds and nailheads in particular is that they're less expensive than rhinestones. However, you must know what you're looking for when choosing, as the quality varies. "Usually the differences can start with country of manufacture," Georgevich says, "but they can also subdivide into level of lead content and grade of stone, though not all manufacturers grade their stones." Like rhinestones, rhinestuds and nailheads come in a variety of sizes, from SS2 (1 mm) to SS75 (18 mm), the most popular being SS06 (2 mm) to SS20 (5 mm).

Georgevich recommends choosing a reputable supplier. A good test, he advises, is to buy a few colors and sizes of rhinestuds and nailheads from an unfamiliar source to try out its products. "If you simply ask for a sample, the supplier could cherry-pick and then you would not get a true test of their supply line," he says. "Also make sure they offer colors, sizes and package quantities that work best for you."

As with any form of apparel decoration, there are challenges. Fortunately, rhinestuds and nailheads are rarely chipped or cracked. A more serious concern, however, is lead content. "Anyone working within this field should be aware of the laws governing lead content in regards to selling to the younger crowd," Georgevich says, referring to the product-safety laws known as the Consumer Product Safety Improvement Act, or CPSIA. "Currently any stone, stud or nailhead can be sold to an adult, but to kids, the lead levels should be less than 300 parts per million (ppm)."

Less of a challenge is color consistency, though you must still take care. "It can be difficult for manufacturers to repeat the same colors over and over again with rocket-science-type accuracy," Georgevich says. "A buyer should buy all they need for the complete job, just in case there is a color variation the next time they purchase the same item."

TRENDS TO SELL: Easy-Care Fabrics
What do buyers mean when they ask for "easy care?" Very little maintenance. For fabric, this translates to how apparel wears and how it washes. Buyers asking for "easy-care garments" want fabrics that don't wrinkle, will repel or resist stains and require only the most basic of laundering.

You'll need first to consider the fiber from which a fabric is made to determine how "easy" it is. Natural fibers do have appealing easy-care characteristics, but also some difficulties. Cotton, for example, can be machine-washed, but it also shrinks and wrinkles. Wools don't wrinkle as easily but they're usually dry-clean only. The best easy-care options are usually products with 100% synthetic fiber or a blend of synthetic and natural. "Easy care really begins with the fabric content – such as cotton/poly blends, 100% polyester or 100% microfiber," says Taraynn Lloyd, marketing director for Edwards Garment (asi/51752). "Then a garment manufacturer will typically add finishes to the fabrics, which provide soil release (like Teflon finish) or wrinkle resistance." The finish and fabric combine to make a garment that's easy to wash and dry at home.

Lloyd's favorite fabric for easy-care garments is 100% microfiber. "The all-polyester synthetic fibers have a soft hand but they are extremely durable and easy to care for," she says, adding that Edwards carries all sorts of microfiber products, including shorts, pants, skirts and shirts. "I can machine-wash them, throw them in the dryer, and when they come out of the dryer, I just hang them up without needing to iron or steam out wrinkles. And, because they're microfiber, the colors stay true wash after wash."

Easy Care – Refers to fabrics that are restored to their original appearance after laundering with little or no ironing. Generally such fabrics can be machine-washed and tumble-dried. (Source: www.textileglossary.com)


Creating imprint designs with rhinestuds and nailheads then applying them to garments can be a very simple operation. "Many people still use the hand-made method," says Michael Georgevich, operations manager at Colman & Co., a manufacturer of decorating equipment. "It's tried and true, not to mention that custom-made goes a long way in today's cookie-cutter assembly line systems. You do not have to place 400 stones or studs to add value to a garment. Sometimes less is more. That works for all hand tools."

However, Georgevich recommends specialized equipment like the CAMS Automatic RhineStone System for larger-scale production. "It offers complete programs from design to point-of-sale," he says.

Wearables and Stitches magazines are pairing up apparel distributors and decorators to spend part of a day in each other’s shops – to learn how the other side does business. Our goal is to help distributors and decorators work better together.

We’re looking for veteran and newbie decorators who’ve been frustrated with the other side – and would like to have a distributor experience life in your shop and some of the challenges you face on a daily basis.

If you’re interested in participating, please send an e-mail to nrollender@asicentral.com with your complete contact info, ASI number (if you have one), details about your business and the top three things that you wish a distributor would do differently or realize about your side of the business.


New Course Available on ASI Education's Online Learning Center
Start working toward achieving your BASI (Bachelor of Advertising Specialty Information) or MASI (Master of Advertising Specialty Information) by taking self-paced, on-demand courses at ASI Education's Online Learning Center. In our newest "Wearables University" course for decorators, "The Ins and Outs of Performance Wear," you'll learn the most popular performance properties and how they work; fabrics and decoration techniques that are most common with performance apparel; and sales techniques to thrive in this category.

Click here to take the course.



ASK PHIL
powered by Flexfit

Dear Phil,
I need ladies' sweatshirts with a V-neck, in basic colors and girl-friendly colors. I have some lovely senior ladies who like to look good and stay warm. Please help! – Bev

It gets darn cold up here in Maine (even in spring!), so I know what your ladies are going through. I bet they'll love product 3653 from L.A. T Sportswear (asi/65948); (800) 414-5650; www.latsportswear.com. It's a 60/40 cotton/poly blend, comes in sizes S-2XL, and is available in six colors. Two "green" options in sizes S-2XL are available from SanSegal Sportswear (asi/84867); (801) 566-3248; www.greenbrand.org. Product 9006 is made from 75% recycled cotton/25% virgin acrylic and comes in five colors; product 9007 comes in nine colors and is made from 55% recycled cotton/30% polyester/15% acrylic. And for something extra-warm and fuzzy, try product P122 from 20 Degrees Below (asi/92366); (800) 413-2129; www.20belowasi.com. This unisex, heavyweight polar fleece sweatshirt features black Lycra finish on the cuffs and neckline. It's available in an amazing 42 colors and sizes S-7XL.

Selling Tip: Since sweatshirts come in a variety of styles, from V-neck and crewneck to hoodies and zip-ups, be sure to find out your client's exact sweatshirt needs so you know what style to recommend.


NEWS BRIEFS & PRODUCT RELEASES
AnaJet (asi/16000) has announced its partnership with Chicago Growth Partners (CGP), a major private equity group, which led a growth capital investment of the company. Charles River Apparel (asi/44620) has announced that Nancy Wood, a sales representative for over 25 years, was awarded with the Three River Advertising Specialty Association (TRASA) 2011 Supplier/Vendor of the Year award.
Colman & Company has introduced DTG Foil for all Epson-based direct-to-garment printers, which allows for added shine to all digital prints. It’s available in nine colors in 200-foot rolls. Heritage Sportswear (asi/60582) has assembled swatch cards and fabric samples from the top mills in the industry and has binder kits available while supplies last. Click here.
Heritage Sportswear (asi/60582) has just released The 2011 Playbook, a 148-page catalog targeting brand-name apparel and accessories for team wear and sports teams. Project Iris has announced its 2011 spring and summer casualwear shirt line featuring floral prints and exclusive graphics that pay homage to nature’s beauty, premium-quality fabrics, high-end workmanship and a charitable consumerism opportunity to fight hunger worldwide.
Sawgrass Technologies has updated its webinar series for digital decorators. Click here to view the webinar calendar for March 15-June 21. Sparkle Plenty Designs (asi/88444) has started a foundation called www.PegsPresents.com, to provide year round birthday and holiday gifts to kids in need through Dignity Housing in Philadelphia.
Stahls’ (asi/88984) offers a new book, The Business of T-Shirts, by Mark Venit, on the subject of starting and marketing a custom-decorated-apparel business; the book also covers entrepreneurs in related fields such as signs, recognition, graphics arts, promotional products and vehicle graphics. Tri-Mountain (asi/92125) has introduced Reef, a nylon/poly woven shirt (style 703), designed for the outdoors by offering UPF-30 sun protection.
Wolfmark Promotional Apparel (asi/98085) will be offering its catalog through the UniformMarket platform.


WEBINARS

Did you know that ASI Education has more than 50 archived webinars that you can access 24/7? Click here to view our complete selection.


Here are just two of our on-demand selections:

Get Hip to Current Decoration and Apparel Trends: Want to know what imprinting methods and clothing styles buyers are craving? Click here to get the insider sales scoop.

Apparel Sourcing: Find the Right Partners: Want to know how to build the perfect short-list of apparel suppliers? Click here to learn how apparel suppliers can help you make more sales.



EMBROIDERY TERMS

Know Your Stitch Types
Bean stitch – Three stitches placed back and forth between two points. Often used for outlining because it eliminates the need for repeatedly digitizing a single-ply running stitch outline.

Cross stitch – Two stitches that cross to form an X.

Fill stitch – A series of running stitches commonly used to cover large areas.

Lock stitch – Formed by three or four consecutive short, tight threads stitched at the end of embroidery to prevent raveling.

Running stitch – A single stitch between two points, used for outlining and fine detail.

Satin stitch – Formed by closely arranged zigzag stitches. Can be stitched at any angle with varying lengths.

 

EVENTS CALENDAR


MARCH 2011
Mar. 22-24, New York City
ASI Show
(800) 546-3300; www.asishow.com

Mar. 24-26, Austin, TX
NBM Show
(966) 893-7682; www.nbmshows.com

Mar. 27-30, Boston
Boston Gift Show
(678) 285-3976; www.bostongiftshow.com

Mar. 28-30, Las Vegas
Las Vegas International Lingerie Show
(305) 598-7019; www.lingerieshow.cc

Mar. 28-31, Orlando, Tampa, Sarasota, Ft. Lauderdale
Advantages Roadshow
(800) 546-3300; www.asishow.com

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