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vol 124 / August 12, 2010
www.stitches.com

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In this issue:
Videos
Business View
Markets to Watch
Sales Quick Hit
Webinars
News Briefs &
Product Releases

Ask Phil
Embroidery Terms
Events Calendar
VIDEOS
Stitches Cheat Sheet: Embellishing Plush Fabrics
What do you need to know about embellishing velour and other high-pile fabrics? In our newest video series, "Stitches Cheat Sheet," where we answer your decoration and wearables questions, Nicole Rollender, Stitches editor and director of ASI Education, gives you some insider tips. Click here to watch the video.

Behind the Scenes at Stitches Kidswear Shoot
Stitches takes you behind the scenes for an exclusive look at our August "Not Just Playing Around" photo shoot, with lots of insider details about how we put together a kidswear shoot. It can definitely get crazy with six young models, plus lots of cool apparel and accessories that we want to show off. Click here to watch the video.

What did you think of this video? Send your feedback to nrollender@asicentral.com.

Subscribe now to our YouTube videos.
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BUSINESS VIEW: Learn to Network Everyday
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To some, networking seems foreboding. You go to an event. You shake hands. Make some small talk, insert some business discussion, and exchange business cards. Then you find some excuse to call them later. You both want something. Maybe it's business, maybe it's a job, but either way, there's money involved.

What can be foreboding for some doesn't have to be. "It's not always this fearful thing with sweaty hands and awkward moments, although I think it is sometimes for people," says Margaret Riley Dikel, a one-time college librarian whose research led to the creation of The Riley Guide, a free career and employment guide.

In her work advising people on their careers, Riley Dikel has dealt with her share of networking. There's one thing she emphasizes: It's not the same as going to someone with your palm out, expecting something. In fact, it's better if it has nothing to do with that. It's about meeting and connecting with people.



1. Send them a promotional product. Make it a friendly gesture with no strings attached. It’s a nice thing to do, and it puts a work sample in their hands.

2. Invite them to lunch
. Everyone has to eat.

3. Add them to an e-mail list. If they’re interested, of course. Make sure to ask first though.

And it's not something for which you need a formal event. Distributors and decorators meet people every day: At the grocery store, a child's soccer practice, on the train to work, in their neighborhoods, or in any type of shop. Everyone has friends and family. There's no reason why they can't be part of a network, Riley Dikel says.

"[For] a lot of people, it's a very nervous situation," Riley Dikel says. "It's not much more than making a connection with people. Make a list of the people you know: Friends, family, and others. You probably already have a very large network in place. It probably wasn't as stressful to make that network."

When networking, you don't need to talk about business at first. Start a discussion the same way you would with anyone. If you're a sports fan, bring up your local team. If it's fashion, tell someone about their clothes. (Make it positive if you're looking for keepers.) Did the local city council make a policy change affecting business? Bring it up. Did something strange happen to you recently? Share the story! People are people, and conversation is conversation. You might be surprised how much two strangers can have in common. Talk can lead to business eventually.

From there, take advantage of the situations in which you already expect to be. For example, Caden Concepts (asi/155453) in Los Angeles used an event for one of their other business (Belly Bandit) to promote their distributorship by bringing and handing out pens and tote bags as promotional products. When people would comment on the giveaways, it would open the door for execs Kari and Lori Caden to start talking about Caden Concepts. "It's being able to discuss it without being pushy," says Kari Caden, vice president of the company.

Caden says she often recommends the businesses of friends, and in return, they do the same for her. That gains her business and expands her network. Chamber of Commerce and Los Angeles Business Journal functions offer networking opportunities, and most metropolitan areas have similar organizations.

In part, it's still about being a conversationalist. A natural extrovert may have an easier time with networking. "You can network all you want, but if you don't have the personality for it, if you don't reach out to people, then you're just going through the motions," Caden says.

For the natural introvert, take it down a notch. Keep it simple, and stick to what's comfortable for you at first. Sooner or later though, you have to reach out. Or you can send your extroverted salesman in your place. (After all, a smart businessperson hires good people to fill the gaps of your team.) But don't be afraid. That's the important thing. As Riley Dikel says, "I think one of the first things is to not be afraid to stick your hand out and say hello."

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Click here to learn why you should be selling apparel to online schools. (Hint: It's a $300 million market.) This is just one of the markets you'll learn how to sell to in this course.  
New Course Available on ASI Education's Online Learning Center
ASI Online Learning Center

Did you know you can take self-paced, on-demand courses at ASI Education's Online Learning Center? This is the newest and most convenient way for distributors, decorators and suppliers to get educated. In our newest course, "Break Into These Five Hot Apparel Markets," we'll unveil five markets that are buying lots of decorated apparel (think: education, high-tech companies, government entities and more), the types of apparel they buy and how to make the pitch and close the sale.
Click here to take the course.
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MARKETS TO WATCH: Headwear

Looking for a versatile product? Caps are the perfect all-year item for clients interested in apparel. Even better, they can be easier to fulfill orders for than many other apparel items.

Decorators don't have to order more than 20 different sizes in order to fit the range of recipients their client has in mind; instead, for the most part, one size fits all. "Hats and caps are one of the best branding vehicles in the market," says Margaret Crow, director of marketing for S&S Activewear (asi/84358). "Hats are popular with consumers, and are worn over and over. And that ensures your customers' logos are seen time and time again."

Headwear pieces can also make a great addition to almost any apparel sale. "Hats are such an easy add-on sale for decorators," Crow says. "Decorators should be well acquainted with the styles of hats available to the imprintables market, and should offer them to customers as affordable and effective branding mechanisms. Hats can be added to corporate gift bags as giveaways." Hats are also a great add-on for golf and other sport clients, school groups and gift shops, tradeshow uniform items, events and more. "Or, headwear can also stand alone as a giveaway," Crow says.

In addition to knowing about the different hats and caps available in the ad specialty market, it's important to recognize retail trends in headwear. "Two new trends this fall are the front-branded caps and flat bill caps," Crow says. "By front-branded, I mean that the brand logo is already on the front of the hat. For example, some TaylorMade and adidas caps come with their brand logo on the front."

This type of decoration is a valuable co-branding opportunity for clients and allows them to place their own logos on the back or side of the cap. Another big seller this summer and fall is camouflage hats. "This isn't a new trend, but camouflage is selling really well this season," Crow says.

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We're Tweeting
ASI Education has entered the "Twitter-verse"! Follow our "Tweets" at www.twitter.com/asi_education to be one of the first to learn about ASI Education news, such as ASI Show Keynote presenters, special show events and courses, new webinars and online courses, and more!

Join ASI Eduction Online
It's official: ASI Education has a Facebook fan page. When you become a member, you'll connect with us and lots of other distributors, suppliers and decorators who are developing innovative approaches to sales and marketing. You'll get the latest ASI Education news, view our latest webinars and educational videos, read case studies and pick other fans' brains for their most effective strategies to increase your sales – and your bottom lines. Click here to join us now.
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SALES QUICK HIT: Become the Ideal Contract Decorator
Steve Kanney has a lot of competitors in the contract decorating business. That doesn't mean he has a lot of good competitors. "There are a lot of guys who print, but that doesn't mean they do print well," says Kanney, general manager of Target Graphics (asi/90549) in Naperville, IL.

In that sense, the process of hiring the right contract decorator, whether for screen printing or embroidery, can be a "buyer beware" type of enterprise for distributors. If you, as a decorator, take an insider view of what a distributor is looking for from a contract decorator, you can score more business. Here's what you need to know.

It starts with trust. Michael Kaufman, owner of distributorship Wear It's At (asi/356021) in Jenkintown, PA, prefers an up-close opportunity to evaluate and test prospective contract decorators. "The first time, I think you have to test them out and see how they do," Kaufman says. "You can tell pretty quickly if they know what they're doing." Over time, three Pennsylvania-based companies – Harrielle Embroidery in Warrington, Heritage Screenprinting in Hatboro and Rockland Embroidery in Topton – have risen to the top for him through that process. "I think you have to go with somebody that you trust, someone with experience, so that when you go in there, they know how to do the design," Kaufman says. "That's why I use local."

Distributors will also look for several practical processes that contract decorators have in place. For example, a distributor will want to work with a reputable decorator who checks all materials upon arrival, rather than waiting for them to go onto the press for printing. Those who wait too long could be in for a nasty surprise once they begin the print run. "We count everything we get when we get them in," Kanney says. "We check them for color, for quality, for sizing. With 20% of the stuff we get in, the colors don't match up, the sizes don't match up, the brands don't match up." Target Graphics also offers virtual proofs to give clients the opportunity to check designs before they go to print, and the company has a lot of what Kanney calls "redundant processes" that effectively double-check designs and final products to make sure everything's correct.

Distributors will ask whether a decorator can handle packaging and folding, specialty printing, or unique locations for decorations, Kanney says. An in-house art department like the one Target Graphics has doesn't hurt because it means they can fix any problems in the artwork. That said, not all contract decorators have work forces the size of Target Graphics, which Kanney says has about 60 employees and was capable of turning out 40,000 T-shirts within 24 hours of the Chicago Blackhawks' victory in the Stanley Cup this year.
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Stitches Now Accepting Nominations
Stitches is looking for nominations for its upcoming exclusive ranking of the most influential people in the decorating industry. What makes someone a candidate? They're the people everyone in the industry knows -- and want to emulate. The ones who challenge the status quo and are a force for driving growth – the innovators who develop new and exciting decorating and digitizing techniques; the thinkers who bring new equipment, software and apparel products to market; the mentors who continue to develop raw talent; and the stellar businesspeople who drive profits and revenues to their companies. They're the most powerful people in the decorated apparel industry and we're asking for your help in identifying and recognizing them.

E-mail nrollender@asicentral.com with your nominee's name, company and three solid reasons this person should be considered for inclusion on the list. Also, include your name, company and contact information. We'd like to hear from you by August 27.
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NEWS BRIEFS & PRODUCT RELEASES
Allied International Inc. now has a full e-commerce website: www.alliedi.com. Customers can get information about products, place orders and find information about related items and embroidery tips.
Aurum Organic offers a 100% ringspun cotton infant body suit (2323) available in natural, petal (pink), light blue, and olive. It features a lap-shoulder neck, short sleeves, and has the traditional three-snap crotch.
Floriani Commercial Products has launched a Facebook page and is offering a series of free educational seminars: Power Up Your Profits Using Editing Features, click here; Power Up Your Profits Using Comprehensive Digitizing Tools, click here; Power Up Your Profits with Simple Tips, Tricks, and More, click here.
Floriani Total Control offers sequin, chenille, and tackle twill tools. For more information, go to www.rnkdistributing.com.
Page & Tuttle (asi/72725) has announced that MVP Promos has been named its sales representative for New York, New Jersey, Pennsylvania, Maryland, Delaware and Washington DC.
Doylestown, PA-based Provident Marketing (asi/79973) has joined ASI as a decorator supplier.

SanMar
(asi/84863) has announced that it will introduce the 2010 Holiday Gift Guide in early September.

Sawgrass Technologies' consumer division has announced the addition of Technical Support Documentation to its Spanish language ecommerce site: www.sawgrasstinta.com.
SOS From Texas has added an infant’s cotton, one-piece outfit (140) featuring a crew neck, short sleeves, and three-snap crotch and a crew-neck sweat shirt (110) made from 100% organic cotton that features double-needle stitched hems.
Workhorse Products offers its model 10008 all heads down eight-color/eight-station manual press that features tool-free adjustments including dial-in off contact, micro-adjust screen angle, super responsive microregistration, and bearing-aided microcinch-down/antidroop. For more information, go to www.workhorseproducts.com.
Workhorse Products also released a 10-minute instructional video that discusses the ins and outs of curing garments. Click here to view the video or go to www.workhorse.com and click on the dryers link.
 



Available from S&S Activewear (asi/84358); (800) 523-2155; requests@ssactivewear.com

Camouflage has never been out of style. It's a reliable standby, with urban flair and universal appeal. This summer and especially into fall, expect to see a plethora of camouflage accessories, apparel and other assorted products in both the retail and wholesale industries, particularly the latter as we head into hunting season.

Tiffany Anderson, sales associate for Dri Duck Traders Inc. (asi/50835), notes that while camouflage hunting apparel – especially hats – has been traditionally designed for men, a growing number of decorators are finally gearing the trend toward women. "Sixteen percent of all active hunters are female," she says, adding that, "Not all women who wear camouflage necessarily hunt," but just enjoy the style.

Mindy Anastos of L A T Sportwear (asi/65948) goes one step further. "Camouflage isn't just for hunters and soldiers," she says, noting that kids are getting in on the action, too. She lists gyms, summer camps and schools as organizations that might be interested in more conventionally styled camouflage accessories, while colorful fashion camouflage prints are resort and retreat favorites. "Once you add fashion colors, the opportunities are endless," she says.

Justin Jenson of GameGuard (asi/55758) suggests integrating camouflage-imprinted promotional products with a "hunt" slogan, such as "Hunting for a Change?" "It can be used to promote almost anything," he says about the combined trend and slogan, suggesting banks, utility companies and insurance providers as potential users.

Did you know that you can get a new Tip of the Day every day on www.Stitches.com? Here's just one of the business-building tips you'll find online:

"Word of mouth is still the best way. The people we've worked with will recommend us because we've done a good job. A lot of it is asking for the referral. When we have a current client on hand, we make a point to ask them to spread the word."
   Ginny Gaige,
   owner of Artistic Thread Design
WEBINARS

Did you know that ASI Education has more than 50 archived webinars that you can access 24/7? Click here to view our complete selection.

Here are just two of our on-demand selections:

Master the Basics of Digitizing: Whether you want to brush up on your digitizing skills or you’re a newbie who wants to start digitizing, click here to get tips from a digitizing pro.

Save Some Money Today in Your Business: Want to know how savvy small-business owners save money in little ways that make a big difference? Click here to learn some smart strategies that you can implement in your business today.
EMBROIDERY TERMS

Fabric Dyeing Terms
Dyeing fabric is ancient art defined by hundreds of terms and techniques. Here are 10 definitions (based on information from Eastern Michigan University's Textile Research & Training Institute) that you'll find handy to know for promotional apparel purposes:

Dyes are soluble colorants that attach in molecular form to fibers.

Pigment dyeing uses insoluble pigments mixed with a binder to color a fabric, typically producing a softer, aged appearance.

Padding is a method of dyeing that uses only enough strong dye solution to saturate the fabric. It is often paired with batching, in which the fabric is wrapped and left for a period of time to allow the dye to attach to the fiber.

Crocking means that the color from the dye or pigment is being rubbed off or "transferred" from the fabric onto another surface or portion of the same fabric.

Discharge removes dye from fabric in printing, typically so that another color (in the form of an illuminating dye) can be applied.

Enzyme washing is a process that gives dyed fabrics a worn or aged appearance.
EVENTS CALENDAR

AUGUST 2010
August 3-4, New York City

DIRECTION by Indigo and SURFACE
(973) 761-5598; www.directionshow.com

August 4-5, Long Beach, CA
The SAAC Show
(818) 346-1796; www.saac.net

August 6-7, Houston
Embroidery Mart – SOUTH
(800) 866-7396; www.nnep.net

August 12-14, Long Beach, CA
The Printwear Show
(966) 893-7682; www.nbmshows.com

August 15-18, New York City
New York International Gift Fair
(914) 421-3200; www.nyigf.com

August 18, Houston
"Hot Stuff" Booth Show
(281) 238-4772; www.houstonppa.org

August 18-19, Live Oak, TX
CAPPA Show
(830) 980-9077; www.cappatexas.org

August 20-21, Nashville, TN
Embroidery Mart – EAST
(800) 866-7396; www.nnep.net

August 21-24, Seattle
The Seattle Gift Show
(213) 430-2300; www.seattlegift.com

August 22-25, Marlboro, MA
New England Apparel Club Show
(781) 326-9223; www.neacshow.com

August 22-25, Montreal, Quebec
Montreal Gift Show
(888) 823-7469; www.montrealgiftshow.com

August 25-26, Orange County, FL
The PPAF Expo
(888) 827-7723; www.ppaf.com

August 30-31, Boston and Long Island, NY
Advantages Roadshow
(800) 546-3300; www.asishow.com
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ASK PHIL

Dear Phil,

We have been using a shirt for many years. The company we order from is no longer importing this shirt. Bummer! We have many groups, clubs and businesses that have enjoyed this shirt for many years. We have searched all over trying to find a similar replacement.  Sure hope you can help us out. The shirt has been through a few names. It’s 75% poly and 25% cotton. It has a tailored collar set into a dress-shirt neckband, classic four-button top-canter placket, left-chest open pocket, and short open sleeves.  

A: It's too bad the shirt is so popular, because it's now very difficult to find. There is a similar one, though. Check out Sunrise Active Sportswear (asi/90203); (800) 237-9333; www.sunrisewear.com; product 1881. Made of 75% polyester and 25% cotton, it is a plaited (6 oz.) solid knit shirt. It has short sleeves, an open left pocket and a matching four-button placket. With side vents, a hard collar with stays and a hemmed bottom, this might be your match. Hope you (and your customers) like it!

Selling Tip: Poly/cotton blends have become a favorite among consumers because they offer the softness of cotton and the performance aspects of polyester. Be sure to include some poly/cotton items in your sales calls.

Got a question for Phil? If you can't find what you're looking for in the Embroiderers Sourcing Guide, write to: Stitches, Attn: Phil Stitch, 4800 Street Road, Trevose, PA 19053. Or fax your question to: (215) 953-3107. For the quickest response, e-mail askphil@asicentral.com. For RN inquiries, visit www.stitches.com for the RN Database link. Although I try my best, I can't always answer every request, so please continue your search on your own. Remember, if you call the companies that I mention, tell them you heard about them here!
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